Safe listening, always on

Contact Diverse & Deep

One person reads everything that arrives here. Say it however you would say it out loud.

Write to us in the app

The quickest way to reach a person. Open Messages, start a conversation, and say it in your own words. You will need a free account so we can reply. There is no form to fill in and no reason to explain yourself.

Open Messages

Press and the standard

Writing about us, or wanting to adopt the sensory standard? Everything you need is on the press page: the papers, the language we use, and how to request the press pack.

Go to press

Something is blocking you

If a page cannot be used, or something is hard to read, hear or reach, tell us which page and what you were trying to do. We answer in plain words and we fix it.

Read the accessibility statement

What to include

  • Which page you were on, if something went wrong.
  • What you were trying to do, in your own words.
  • How you would like to be answered, if you have a preference.

We aim to reply within two working days. If you have written and heard nothing, write again. Nothing gets lost on purpose, and a second message is never a nuisance.